REFUND POLICY

It is highly recommended that students try a class for one month before withdrawing.

Non-attendance does not constitute notice of withdrawal.

Classes attended will be deducted.

No refund will be issued for missed classes.

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TUITION

Automatic payments are taken by credit card on the 1st of every month from

October to June (9 instalments).

New information regarding a lost or stolen credit card, a replacement card, insufficient funds, or an expiry date change should be provided to us.

Should a payment fail, our system will automatically retry to process the payment 3 more times.

If the payment does not successfully go through after the third time, the payment plan will be cancelled and your account will be subject to a $15 administration fee.

NEW!

You may PAUSE your monthly instalment for a maximum of 2 months in the session.

This new policy is only valid through February and March, if you are unable to attend classes for an extended period of time (i.e. long vacations, ski season, etc.)

Once you have selected the entire month you would like to pause, you are choosing to forgo all classes in that calendar month. Classes for your child will resume the first of the following month, as will payments.

(If your child will be missing less than a month's worth of classes,

feel free to contact us to see when you can make up for those lost classes.)

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DEPOSIT/REGISTRATION FEE

There will be a $50 +tax, non-refundable deposit to be paid upon registration to reserve your child’s spot in the class. The maximum family registration is $100 +tax.

This fee is deducted from the season's total tuition.

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CLASS TRIALS

Students are welcomed to try any class before registering.

Email us at info@tyleranne.com to schedule a trial class.

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REFUNDS

As mentioned above, the $50 +tax deposit is non-refundable.

Payments are taken monthly (Oct 1 - June 1) for the entire session, which runs from September to May.

Should you wish to withdraw from a class, your account will be updated to reflect the number of classes that have taken place prior to your cancellation, and we will ensure that payment has only been made for those classes. If you have over-paid at the point of withdrawal, then a refund will be issued for the surplus, and vice-versa. Please note that non-attendance does not constitute a notice of withdrawal.

No refund will be issued for missed classes prior to the notice of withdrawal.

Should government restrictions prevent us from continuing in-person activities,

account credits will be applied for the classes not completed.

No refunds will be issued in this situation.

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LATE REGISTRATION

New students are welcome year-round. The $50 +tax registration fee is required upon registration and payments will be prorated accordingly. Students who register after February 1st may be subjected to late fees, as year-end costumes will have been ordered by then.

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SHOW SESSION FEE

For the year-end show, students registered in any of our programs (with the exclusion of 18-24 month old classes, Tumbling classes, and Art classes), 1 instalment of $127 will be charged to your account on the 15th of February. This includes a year-end show costume, a high-definition recording of the show and a group photo.

An opt-out period will be allocated for all those who chose not to participate in the year-end show.

As long as families opt-out by email or phone by FEBRUARY 1ST, no payment will be taken.

Late fees of $25 will be applied if any of the payments are declined and not made in full by February 20th. There are no exceptions to this rule. Furthermore, if tuition payments are not up to date we reserve the right to hold your child's costume.

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All prices listed are excluding tax.

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*Be sure to thoroughly read the release when registering for classes through our parent portal.

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